Terms of Service

Users and customers of Services provided by sz1Hosting Group must accept the terms and conditions of business set out below.

We make no representation that the domain name you wish to register is capable of being registered by or for you or that it will be registered in your name. You should not assume registration of your requested domain name(s) until you have been notified that it has been registered.

The registration and use of your domain name is subject to the terms and conditions of use applied by the relevant naming authority; ICANN in the case of .COM/NET/ORG and Nominet in the case of domain names ending with .UK you shall ensure that you are aware of those terms and conditions and that you comply with them. You shall have no right to bring any claim against us in respect of refusal to register a domain name. Any administration charge paid by you to us shall be non-refundable notwithstanding refusal by the naming authority to register your desired name.

We shall not release any domain to another provider unless full payment for that domain has been received by us. All charges payable by you for the Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site and shall be due and payable in advance of our service provision.

Without prejudice to our other rights and remedies under this Agreement, if any sum payable is not paid on or before the due date, we shall be entitled forthwith to suspend the provision of Services to you.

You shall indemnify us and keep us indemnified and hold us harmless from and against any breach by you of these terms of business and any claim brought against us by a third party resulting from the provision of Services by us to you and your use of the Services.

If you fail to pay any sums due to us as they become due, we may suspend the Services and/or terminate this Agreement forthwith without notice to you.

If you break any of these terms and conditions and you fail to correct the breach within seven (7) days following written notice from us specifying the breach, we may terminate this Agreement forthwith.

If you are a and you go into insolvent liquidation or suffer the appointment of an administrator or administrative receiver or enter into a voluntary arrangement with your creditors, we shall be entitled to terminate this Agreement forthwith.

On termination of this Agreement or suspension of the Services we shall be entitled immediately to block your Web Site and to remove all data located on it. We shall be entitled to delete all such data but we may, at our discretion, hold such data for such period as we may decide to allow you to collect it at your expense, subject to payment in full of any amounts withstanding and payable to us.

Affiliates

Affiliates may not mask, hide or modify the affiliate link. It must be used as displayed in the client area.

You may not spam or advertise in areas or sections of websites that breach the rules of the displaying site. Doing so will result in the link being reported.

Refund Policy

If you are unhappy with any aspect of our service, please contact our support department who will attempt to rectify the situation. If the problem cannot be fixed and you are unhappy with the service you are entitled to a refund within 14 days. There are no refunds past the 14 day period, this also excludes IRC Hosting, SSL Certificates, Domain Names & VPS hosting.

No refunds are provided for VPS or Dedicated servers under any circumstances.

No refunds will be made if we terminate your hosting or other services due to violation of our Acceptable Use Policy or any other violation of our Terms and Conditions, except as may be provided therein. This does not affect your statutory rights.

Credit on your account cannot be refunded and must be used for purchases and renewals.

Accounts purchased under a promotion, with or without a promo code, are excluded from the 30 day money back guarantee.

Any funds sent to sz1Hosting Group which are in excess of the amount owed can only be reimbursed in credit and cannot be refunded.

Refunds are at the discretion of sz1Hosting Group by using any of our services you agree to these terms we hold the right to refuse a refund if we feel it is not applicable or unjustified.

You agree not to proceed with any charge backs with paypal and to settle any matters directly with sz1Hosting Group.

Delivery of Service

Immediately upon successful payment you will receive an automated receipt from our systems. Please print an retain a copy of this and retain in a safe place for future reference.

Your unique customer username will be on this receipt and should be used for an quires to sz1Hosting Group.

Please note that we aim to deliver all goods as soon as signup is complete. If we will be unable to adhere to this you will be informed via email or telephone or both. Payment will be deducted when services are delivered.

All orders are delivered electronically via email, If you have any questions about your order please contact us at [email protected]

Our trading hours are 365 Days a Year, 24/7. Normally we will respond within 1 hours of receiving your query.

The services available on this site are subject to both export and or import restrictions. Please check regulations in the country you are in to see if these products are allowed for import into your country.

We will not add charges to customers using either VISA or Mastercard card schemes. The final price will be the same regardless of payment method.

Items are ineligible for PayPal Buyer Protection because they are intangible, charge backs will be considered fraud. We give refunds only if we feel it is for a honest customer under certain rare circumstances and at our discretion though in general we do not provide refunds.

VPS Terms of Service

By using our VPS servers you agree to the following conditions.

* You will not abuse the resources you have been provided (e.g CPU abuse)

* You will not host any form of Game Server with our Czech Location

* No minecraft servers but any other Game Server is allowed in our France -Las Vegas locations only.

* You will not mine any cryptocurrency

* No "CamFrog" to be used on any sz1Hosting VPS

* You will not use the service for any illegal activities.

* You will not make a public proxy or spam SMTP connections.

sz1Hosting Group reserves the right to suspend or terminate your VPS at their discretion should they think you are using it for unlawful purposes or doing something against our terms and conditions. This includes limiting your bandwidth to lower than 1TB when your vps server has been flagged for potential abuse by the automated system.

Web Hosting

These Terms of Service and Acceptable Use Policies ("Terms and Policies") are an essential part of your relationship with sz1Hosting Group. By using your sz1Hosting Group account, you agree to all of the Terms and Policies set out in this document.

General Terms & Policies

The Service is provided to authorized persons or organizations (referred to in this document as "Subscriber" or "you"). Any use of the service is subject to any restrictions listed below. By using the Service, you agree to be bound by all of theses Terms and Policies. If you do not agree to be bound by these Terms and Policies, you must cancel your account immediately and may not thereafter use or attempt to use the Service.

Coverage - If you are an individual Subscriber, these Terms and Policies apply to all persons who gain access through your account. If you are a commercial Subscriber, these Terms and Policies apply to all your employees, agents and/or customers. In either instance, a violation of these Terms and Policies by anyone using your account will be treated as a violation by you.

Prices and Charges - sz1Hosting Group provides the use of cPanel and domain control panels to you free of charge, but if through misuse or through abuse on your part we incur any charges, we reserve the right to pass these charges on to you.

Term - The Service is provided to you for as long as you wish to use it, however we withhold the right to terminate the service if you use it in a way that violates the terms of use.

Backups - sz1Hosting Group carry's out 4 backups per day, these backups are strictly for our own use in-case of a server failure. However you can also login to the backup server to restore files. This is not meant as a replacement for keeping your own backups and we are not responsible for loss of data.

Grounds for Suspension and Termination

You agree to comply with these Terms and Policies. Any violation of either, these Terms and Policies or the other rules, regulations or policies noted above may serve as cause for sz1Hosting Group to suspend or terminate your account. You agree that sz1Hosting Group has the right, with or without notice, to suspend or terminate your account upon the first or subsequent occurrence of any of the following

Using the Service in a way, which constitutes violation of any applicable statute, law, court order, tariff, regulation, or treaty (including, but not limited to, intellectual property, communications, privacy, criminal and international law)

Hosting websites dedicated to pornography. Legal adult content is allowed however it cannot be the main focus of your website.

Using the Service in a manner intended to abuse or violate the privacy or property rights of others, including but not limited to sending of unsolicited bulk e-mail ("spamming"); this ground for suspension or termination is separate from and in addition to the fees which will result from such activity. You agree to pay a clean up fee of £150 per hour if any of our server IP addresses appear on a blacklist as a result of spam from your account.

Using your hosting as a file or image hosting service.

Using the Service in an attempt to break security, or so as to actually break security of any computer network (including the Service itself), or to access an account, message, or file which does not belong to you.

Using the Service in such a way as to forge or mis-represent headers, addresses, or other identification in electronic mail or websites, or using any other method to disguise the sender's identity or location. This includes the hosting of Proxy Server applications.

Uploading, linking to or storing warez, cracks or other pirated software.

Assisting in or directly distributing copyrighted material.

Excessively using the Service in such a way as to limit the bandwidth available to others.

Providing fake or incomplete contact details, including name, postal address and telephone number.

Using the Service for unauthorized relays through any third party systems.

Attempting, in any way, to interfere with or deny service to any user or any host on the Internet.

Performing a chargeback on any transactions past or present will result in account suspension until resolved. If a chargeback is issued we reserve the right to remove your account any deny any future business.

Using the Service for mail bombing, which includes any instance where multiple messages are sent to a specific destination with the intent to render the recipient and/or the electronic system serving that recipient dysfunctional.

Using the Service to add or attempt to add addresses to any mailing list (yours or a third party's) without the explicit positive consent of the addressee(s).

Attempting to cancel, supersede, or otherwise interfere with email other than your own.

Engaging in harassment, whether through language, frequency, or size of messages, either with email or website content.

Using the Service to engage in syn flood attacks, which are defined as overburdening a recipient computer system by sending a high volume of spurious data which effective impedes or totally disables functionality of the recipient system(s), or any other methods of denial-of-service attacks.

Furnishing false data on your sign-up form, contract, or online application, including providing fraudulent credit card or other payment information.

No bill credit will be given for a period of suspension. In the event of termination of your use of the Service under this section, sz1Hosting Group may at its sole discretion retain any or all amounts you have paid for use of the Service as liquidated damages for your actions.

Security - You agree not to access or attempt to access private areas of the Service. You agree to notify sz1Hosting Group as soon as you become aware of an unauthorized use of your account and/or any breach or attempted breach of security on the Service.

Intellectual Property - sz1Hosting Group does not undertake to examine or review messages, files, or other materials, which are accessible through, pass through, or reside on the Service. Complaints regarding alleged copyright infringement can be sent to [email protected]

Continuing a specific identification of the allegedly infringing material and the location(s) on sz1Hosting Group facilities where the materials are to be found. Upon receipt of such written notice, sz1Hosting Group will expeditiously remove or block access to the allegedly infringing material, and provide notice to the person who had posted that material. If sz1Hosting Group receives a notification from that person indicating that the claim of infringement was based upon mistake or misidentification, sz1Hosting Group will send you a copy of that notification. Unless you notify sz1Hosting Group of appropriate court action to restrain the alleged infringement, the challenged material will then be restored or other wise made accessible again.

Liability - You agree that use of the Service is at your own risk. Except for information, products, or services clearly identified as being supplied bysz1Hosting Group, neither sz1Hosting Group nor any of its affiliate controls, provides, operates, or is in any way responsible for any information, products, or services accessible through the Service.sz1Hosting Group neither endorses nor is responsible for the accuracy of third-party material(s), and you agree that sz1Hosting Group is not responsible for any loss or damage caused by your use of, or reliance on, such material(s). You understand and agree that you have sole responsibility for your posting of any information or material to any site or newsgroup on the Internet, including but not limited to postings to Web sites, whether residing on sz1Hosting Group equipment or not, postings to newsgroups, and participation in any on-line chat sessions. You agree to indemnify and hold harmless sz1Hosting Group and its employees, and other customers and subscribers from and against any claims, losses, costs, liability, damages or expenses arising out of your postings.

You agree that, should you use the Service to send or receive voice communications, sz1Hosting Group is not acting as a telecommunications carrier or telephone , that there is no representation made by sz1Hosting Group as to the suitability of the Service for such use, and that all risk of connection, transmission quality, and accuracy of communications is solely on you, and that sz1Hosting Group has no liability of any sort for the failure or lack of quality of such use of the Service.

You agree to be liable for any damages or loss of service which results in damages to sz1Hosting Group as a result of any spamming or other violations of Section 5 above. These damages include, but are not limited to, system shut downs, retaliatory attacks or data flooding, and loss of peering arrangements. You agree that sz1Hosting Group may pursue any such claims against you in Court.

Offering Free Hosting is not permitted.

You agree to have your information shared with FraudLabs for fraud checking, and also agree to any terms of FraudLabs. We will not share your information with anyone else and FraudLabs do not share your information with any 3rd party's the sharing of information is for fraud prevention purposes only.

You agree that in no event will sz1Hosting Group have financial liability to you.

You agree to not use windows on your KVM VPS unless stated otherwise.

You agree to all all of these terms for any service with sz1Hosting Group.

Any effort to resolve a dispute will be conducted exclusively by binding arbitration in accordance with the arbitration procedures in Section below. You understand and acknowledge that by agreeing to binding arbitration (these terms), you are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. Instead, you understand and agree that all disputes will be resolved before a neutral arbitrator, whose award (decision) will be binding and final, except for a limited right of appeal under a federal arbitration act. Any court with jurisdiction over the parties may enforce the arbitrator’s award.